Legal Terms & Conditions
As per COVID-19 situation , shipping times are taking much longer than we would like. We apologize for any temporary inconvenience that it might create.
We are very busy preparing and packing each and every one of the important orders that we have received this season! Our usual processing time is 4-10 business days for the order to leave the preparation depot. But we are really doing our best to ship them all ASAP!
Please NOTE: some products have different time tables and might take a bit longer to ship .
FREE SHIPPING ELIGIBILITYFree delivery is available on eligible orders of $100 or more that shipped to Ontario, Quebec, Alberta, British Columbia, Manitoba,Prince Edward Island,New Brunswick and Nova Scotia, prior to taxes and discounts, with the exception of furniture and heavy items (see the list of oversized items below) Freight charges vary according to destination, size and weight of the products ordered.
- Orders less than $100 will be charged a minimal shipping fee.
- For orders of merchandise only, excluding applicable taxes. Bloxx Toys Promotional coupons that will be deducted from the Order subtotal and might affect the order’s Free Shipping eligibility
- Excludes select oversize items: orders containing such items will be charged a shipping fee associated with the inclusion of oversized item(s)
Oversized items list – on these items additional shipping fees may apply
When your Order Arrives
Before signing your delivery receipt, please check all packages for damages or carton shortages. Verify number of cartons delivered before signing for shipment. (Correct number of cartons is shown on the way bill). If the packaging appears damaged, note damage on carrier’s delivery slip before driver leaves. Failure to do so will result in any damage claims to be denied. Keep all original packaging and damaged goods in case a claim needs to be filed. Inspect all shipments immediately to ensure there has been no hidden damage. Delays of 2 or 3 days will result in the carrier refusing to pay claims. Contact our office immediately to report damage or short shipments by email: firstname.lastname@example.org
All prices are in Canadian Dollars. Although every attempt will be made to offer goods at the prices listed, prices are subject to change without any notice. We apologize for any inconvenience this may cause. Prices, descriptions and availability are subject to confirmation at time of order placement.
Special discounts and promotions are offered throughout the year for limited time only. Bloxx Toys is not responsible for typographical errors and reserves the right to correct any misprints.
Price Match Program Conditions and Details:
How to request a price match?
If you've found the product online that you would like to purchase at a lower price, you can request a price match online.
To make your request online:
- Go to the Product that you want to Price Match
- Click on the Price Match - Green Button -under the Add To Cart Button
- Fill out the form that will open, and click Send.
- As soon as Bloxx Toys will receive and review your Price Match Request - you will receive an email with instructions on how to order your item.
- If the Request of Price Match will be approved you will receive a Code that you will be able to use at the checkout and get the discount on the requested product.
The product you’re comparing must meet the following criteria to qualify:
- Item must be identical (Bloxx Toys reserves the right to refuse items if not deemed 'identical') - it must have the exact same brand name and model #
- Must be priced in Canadian Dollars and include all fees, shipping costs, and other charges
- To qualify for price Match the price must be a "Regular Price" and not a Special Sale Price (see details below for Special Sale )
- If the item is ON regular SALE (clarified as any price that is not 'regular price') then Bloxx Toys will be happy to MEET the price as long as the sale in not Special sale price (see details below for Special Sale).
- For matching eligible online competitors, the retail price must be current and shown on the Canadian competitor's website or mobile application at the time price match is requested and they must offer free shipping.
- You must provide a live link to the promo or web page that verifies the price. PDFs, screenshots, pictures, or individual price quotes are not accepted.
- The advertised price must still be in effect when the adjustment is requested (no rain checks if Bloxx Toys is out of stock)
The following types of sellers do not qualify for a price match:
- The product must be in stock, available for sale, and cannot be a limited time offer, pre-order, or available only in limited quantity
- The product’s price must not be lower due to an advertising error, misprint, or Special sale price:
Special sale prices include: Flash Sale, One day Sale, Couple of hours sale,VIP SALE, Black Friday, Friends and Family, Cyber Monday, Boxing Day/Week, Boxing Day in Summer, pre-orders, special educational prices, mail order offers, rebates, coupons, premiums, free or bonus offers, liquidations, clearances, open box items, and financing offers.
- All Price Match Requests are submitted / applied at the time of placing an order, are subject to later verification and approval by Bloxx Toys Customer Service Team.
- Bloxx Toys will not be responsible for any claims / loss or damages resulting from declined Price Match Requests, including customer's loss of opportunity to buy same product from another retailer.
- All matches are done against pre-tax prices; customer is responsible for applicable taxes. (Note that all Bloxx Toys Prices are including Taxes! )
- We reserve the right to limit price match to reasonable quantities.
- Limit of one competitor online price match per identical item, per guest, per order.
- Retailer must have the advertised item in stock and be available for immediate sale.
- Bloxx Toys reserve the right to verify a competitor's advertised price and the availability of the item.
- Bloxx Toys reserves the right to decline a price match if we suspect fraud or unauthorized reseller activity.
Price Match is not valid for the following online retailers:
- Any US (or International) websites or companies
- Printouts, screen shots and competitor offers shown on any site other than the competitor's website will not be accepted.
- Membership only discounts or companies such as Costco and Amazon / Amazon Prime.
- Online "Marketplaces" or Auction-type websites (including Amazon.ca and Amazon.ca marketplace, Walmart Marketplace, Best Buy Marketplace etc.), or any other secondary seller websites are specifically excluded whether hosted on a competitors website or otherwise
- No price match on different shipping terms will be done as well
- Rebates or free/ bonus/ gift card offers
- Bundled offers
- Paid loyalty membership or paid loyalty programs (like prices that discounted due to a club or loyalty card that is associated with a membership fee)
- Special financing offers
- Liquidation or clearance items
- Previously discounted or sale items that are deemed 'final sale'
- One Day Sales (like flash sales)
Returns must be authorized by a representative of Bloxx Toys, within 30 days of purchase. All products must be returned in original packaging with original proof of purchase. In the event of a discrepancy with your order, Bloxx Toys must be notified immediately upon acceptance for any adjustments.
- We accept a wide variety of payment methods - Secure credit card payment can be made through BloxxToys via a direct link with our banks approved payment service provider.
- Pay by Phone - Under Construction . This option will be available soon.
- Pay with a Major Credit Card - At this point we accept:
- Pay with PayPal - it is a safe, secure payment method that allows you to use your PayPal account which is linked to existing payment details to pay for your order. Selecting the PayPal option during checkout will redirect you to PayPal's website to complete the order transaction.
Apple Pay is an accelerated checkout that let you pay for your order using Apple Pay, you don't need to manually enter your credit card information or shipping address. You tap the Apple Pay button and scan your fingerprint, and Apple Pay provides that information to the payment provider.
Shop Pay is an accelerated checkout that lets you save your email address/credit card/shipping and billing details so you will be able to complete your transaction faster the next time you are directed to the checkout.
Google Pay lets you pay easily and securely using an accelerated checkout process. When you pay for your order by using Google Pay, you don't need to manually enter your credit card information or shipping address. You tap the Google Pay button and Google Pay provides that information to the payment provider.